Cookie Policy

Last Updated: 07.05.2026

This Cookie Policy explains how TravelVerse, including 1World Swiss SA and its affiliated entities (collectively, “TravelVerse”, “Company”, “we”, “us”, or “our”), uses cookies and similar technologies in connection with your use of the TravelVerse platform (the “Platform”).

This Policy should be read together with our Privacy Policy, which explains how we process personal data more broadly.

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, smartphone, or tablet) when you visit a website or use an application. They are widely used to enable functionality, improve performance, and provide insights into how users interact with digital services.

Cookies may be set directly by TravelVerse (“first-party cookies”) or by third parties providing services on our behalf (“third-party cookies”).

Cookies do not typically access files on your device or cause harm. However, depending on how they are used, they may be associated with identifiers that relate to your device or usage patterns.

2. Why TravelVerse Uses Cookies

TravelVerse uses cookies and similar technologies to provide a secure, efficient, and personalized experience across the Platform.

In particular, cookies help us to:

• enable core functionality such as secure login and session management;
• remember your preferences, including language and regional settings;
• personalize content, recommendations, and travel experiences;
• analyze how users interact with the Platform and improve usability;
• support security measures, including fraud prevention and system integrity;
• measure performance of features, campaigns, and partner integrations.

When you interact with TravelVerse — including through our website, mobile or web applications, with or without QR-based entry points at partner locations — cookies and related technologies help us understand user behavior and improve how services are delivered.

3. Types of Cookies We Use

TravelVerse uses several categories of cookies depending on their purpose.

3.1 Essential Cookies

These cookies are necessary for the operation of the Platform and cannot be disabled through our systems.

They are used to:

• enable authentication and secure login;
• maintain session integrity;
• support fraud prevention and security mechanisms;
• ensure core Platform functionality.

Without these cookies, certain parts of the Platform may not function properly.

3.2 Performance and Analytics Cookies

These cookies help us understand how users interact with the Platform and identify areas for improvement.

They may collect information such as:

• pages visited and navigation patterns;
• time spent on features or content;
• technical performance metrics and error reports.

This information is generally aggregated and used to improve the Platform's performance and usability.

3.3 Personalization Cookies

These cookies allow TravelVerse to tailor the Platform experience to your preferences and behavior.

They may be used to:

• recommend tours, POIs, or routes;
• adapt content based on your interests or previous interactions;
• enhance contextual features such as nearby suggestions.

3.4 Marketing and Advertising Cookies

These cookies may be used to deliver relevant offers, promotions, or sponsored content.

Cookies and similar technologies may also be used to support audience segmentation, interest-based personalization, travel preference analysis, campaign attribution, behavioral insights, advertising optimization, and measurement of user engagement with Platform content, offers, and experiences.

These cookies and similar technologies may be used to support personalization, audience segmentation, advertising, sponsorship opportunities, partner campaigns, attribution measurement, conversion tracking, tourism analytics, and location-aware experiences.

Such technologies may be used to better understand user interests, travel preferences, engagement patterns, visitation trends, and interactions with Platform content, features, offers, and partner experiences.

Where required by applicable law, these cookies are only used with your consent.

3.5 Location and Proximity Technologies

TravelVerse may use cookies, SDKs, device identifiers, local storage technologies, beacon technologies, geofencing technologies, QR-based interactions, and similar tools in connection with location-based Platform features.

These technologies may be used to:

• support Proof-of-Visit verification;
• validate participation in tours, events, and experiences;
• personalize recommendations and itineraries;
• support rewards, sponsorships, and promotional experiences;
• measure visitation trends and audience engagement;
• support tourism analytics, destination intelligence, and crowd management services.

4. What Information Cookies Collect

Cookies and similar technologies may collect information such as:

• preferred language and region;
• device information (e.g., device type, operating system, browser);
• interaction data (e.g., pages visited, session duration, feature usage);
• referrer URLs and navigation paths;
• location-related information, including approximate location, device-derived location signals, proximity events, interaction history, referral sources, campaign attribution information, audience segmentation information, and usage patterns.

This information is primarily used to improve Platform functionality and user experience. While cookies do not directly identify you by name, some data may be associated with your account or device.

5. Third-Party Cookies

Some cookies may be set by third-party providers that support TravelVerse services, such as analytics tools, infrastructure providers, or advertising partners.

These third parties may process data in accordance with their own privacy policies. TravelVerse does not control how such third parties use the data they collect.

Certain personalization, analytics, advertising, audience measurement, and location-related technologies may constitute “sharing” under applicable California privacy laws.

Where possible, TravelVerse works with providers under contractual arrangements designed to limit the use of data to specific purposes.

We encourage you to review the privacy and cookie policies of relevant third parties.

6. Managing Cookies

You have the ability to control how cookies are used on your device.

Depending on your location, you may be presented with a cookie consent interface when you first access the Platform, allowing you to:

• accept all cookies;
• reject non-essential cookies;
• customize your preferences.

In addition, most web browsers and mobile devices allow you to:

• view stored cookies;
• delete cookies;
• block cookies entirely;
• set preferences for specific websites.

Please note that disabling certain types of cookies may affect the functionality of the Platform. For example, features such as secure login, personalization, or location-based services may not work properly without certain cookies.

7. Legal Basis for Use of Cookies

Where required by applicable law (including in the European Economic Area and Switzerland), TravelVerse relies on:

• consent, for non-essential cookies such as analytics, personalization, and marketing cookies;
• legitimate interests, for essential cookies necessary to operate and secure the Platform.

You may withdraw or modify your consent at any time through the cookie settings available on the Platform.

8. California Notice

Certain cookies and tracking technologies may involve the collection or sharing of personal information as defined under California law.

In some cases, the use of analytics or advertising technologies may be considered “sharing” of personal information for cross-context behavioral advertising.

California residents have the right to:

• opt out of the sale or sharing of personal information;
• request information about data collected through cookies and similar technologies;
• request limitation of the use of sensitive personal information, where applicable.

For more details, please refer to our Privacy Policy.

9. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or Platform functionality.

Updated versions will be published on the Platform with a revised “Last Updated” date.

10. Contact

If you have any questions regarding this Cookie Policy or how cookies are used, you may contact us at:

1World Swiss SA
Rue du Château 21, 2000 Neuchâtel, Switzerland
Email: [email protected]

We aim to respond to all requests within a reasonable timeframe and in accordance with applicable legal requirements.